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Lalana has over 19 years of experience in the areas of Operations and Leadership Development.
She currently works at Navgati as a facilitator and trainer, conducting leadership workshops.
Before joining Navgati, Lalana co-founded Printo, a retail business that started in 2006 with one store and today has 20 stores across India. As Director of Operations, she led a team of 160 people, and her work involved developing and training on customer-centric processes.
Prior to this, Lalana has worked in diverse industries and company formats, from her family business in Bombay to the multinational company, Xerox Ltd.
Lalana is an MBA from Nottingham University Business School (UK). She is also a Green Belt in Six Sigma and has been a guest lecturer at IIM-B and other business schools on the topic of entrepreneurship. She is a certified MBTI (Myers-Briggs Type Indicator) practitioner and is currently under training to be a psychotherapist.
She serves on the board of two companies – Printo (mentioned above) and Cividep, an NGO that works in the space of labour rights and human rights. She is also a mentor with the Cherie Blair Foundation for Women Entrepreneurs.
Outside of work, Lalana enjoys playing the piano and writing fiction.
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