Assistant Vice President – Record To Report (RTR) Operations Genpact

Job title:

Assistant Vice President – Record To Report (RTR) Operations

Location: Hyderabad

Candidate profile:

Minimum

• CA with 10+ years in the R2R domain
• Prior Operations experience in the BPO Industry
• Experience in leading large teams

Desirable

• Involvement in Six Sigma initiatives and projects
• Transitions experience

Why does this job exist:

To assist in growing the account and reach best-in-class standards by ensuring strong engagement, stable operations, talent development, retention and continuous improvements

Key initiatives & challenges facing this role in the next six months to three years:

• Balance growth and maintain noise free existing operations across all geographies
• Identify opportunities to provide improved productivity and cost out to customer
• Communicate with customers at a strategic level and align to customer needs and expectations
• Partner with customer on major transformation projects

Key roles & responsibilities:

• Flawless execution on Operational deliverables through a robust operational and controls/compliance framework
• Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective
• Lead the monthly management board discussion on governance review
• Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team
• Align to customer goals and deliver on commitments consistently
• Ability to foresee risks, be proactive and predictive while developing mitigation plans
• Ability to build impactful customer relationship; enhance Net Promoter Score
• Managing auditors for Financial Audit

To apply write to careers.genpact@genpact.com  .

About Genpact:

Genpact (NYSE: G) stands for “generating business impact.” We are a global leader in digitally-powered business process management and services.  We architect the Lean DigitalSM  enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM  that we help design, transform, and run.  The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving a few hundred strategic clients including approximately one-fifth of the Fortune Global 500, and have grown to over 70,000 people in 25 countries, with key offices in New York City.  The resulting business process and industry domain expertise, and experience running complex operations, are a unique heritage and focus that help us drive the best choices across technology, analytics, and organizational design.

Our Culture:

At Genpact, it’s all about how innovatively you accomplish your tasks and how you think out of the box to create unique and viable solutions. We welcome talent that will constantly push the boundaries for newer and better ways of doing things. The digital revolution is transforming enterprise operations and we need people who can problem-solve and adapt according to our clients’ changing needs.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For additional information, visit www.genpact.com. Follow Genpact on Twitter, Facebook, LinkedIn, and YouTube.