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Many people think they are somehow 'above' other people, and behave in a rude, entitled manner to those they consider 'lesser'. Is that fair?
Be the kindness you wish to see in the world.
Today, I had an at-home salon appointment with a professional from a home service company.
When she came over, I asked the professional whether she wanted water or another beverage.
Her face lit up with a smile, but she politely declined.
While doing my facial, she spoke about how she was raising her son on her own. I asked her where he was now, to which she replied that he was playing in the playground in our apartment complex.
We started talking about her work. She loved the flexibility but added, “Ma’am, even though most clients are kind, some are so rude. It feels terrible to be treated that way.”
She related an incident where she called a client to confirm the address. The client was so rude and harsh that she was scared and silent the whole time she was with that customer.
It reminded me how she’d also called me last night to confirm. A friend was nearby. He said, “Don’t answer their calls. Just message and ask them to check the address and come. Why can’t they follow instructions given on the app?”
I didn’t listen to the friend. I confirmed the time and also helped her understand the direction better.
I am not writing this to say I did something extraordinary. I just did the bare minimum.
But my question to people who refuse to show even basic politeness and courtesy to service professionals:
Don’t you always expect your bosses and clients to treat you with kindness and empathy?
Have you never asked a “silly” or an “obvious” question at work?
I know I’ve done it many times and felt grateful when my colleague explained it to me instead of deriding me for not being able to follow “simple instructions.” So, why do some of us forget to be kind when our turn comes?
I told the salon professional, “When I am at work, I hope to be treated with care and respect. So it is only natural that I pass it on to anyone providing me with a service.”
She replied, “Ma’am, how I wish everyone thought the way you do.”
Your behavior can make or break someone’s spirit. Empathy costs nothing but makes the world a better place.
If you want to be treated well in your professional and personal lives, remember that so does everyone else
Image source: a still from the short film Juice
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Kasturi’s debut novel, forthcoming in early 2021, had won the novel pitch competition by Half Baked Beans Publishers.
She won the Runner Up Position in the Orange Flower Awards 2021 for Short Fiction.
Her read more...
Women's Web is an open platform that publishes a diversity of views, individual posts do not necessarily represent the platform's views and opinions at all times.
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"I chose to go out into the remote, wild, unknown, and make it home," says entrepreneur Kiranjeet Ahluwalia Chaturvedi, who owns Birdsong & Beyond.
The story of my mountain home Birdsong & Beyond started taking shape in 2009, on the internet, the way many stories do these days.
My childhood fascination for a life in the Himalayas led to an internship with a central Himalayan NGO instead of a much prized corporate assignment. But when they offered me a full-time job, I refused. I was overcome by fear and a lack of confidence.
My other longings pulled me away – the longing to fit in, to earn validation from others. By my mid-30s, with all the trappings of a middle-class urban life in place, the call of the snows couldn’t be ignored anymore. So I got to work on it with clearer intentions and a stronger sense of what I needed for myself, and why.
Many Indian elderly are firm believers in enslaving a daughter-in-law in the name of tradition which is actually a tradition of oppression and not of religious faith.
Albeit, the popular culture has interpreted scriptures as suggesting that Kanyadaan is the supreme form of donation given to someone, the connotation that the word donation alludes to definitely objectifies the girl.
Even when the exegesis justify the act of giving away the daughter, considering it a ritual to mark the initiation of the daughter into her husband’s gotra and her becoming the part of his family tree.
There is no denial of the fact that this initiation is not required on the part of the groom thereby formally denoting the end of the filial ties with the daughter as it was popularly instructed to the bride during the Vidai ceremonies:
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