Transformation Consultant – Lean Digital Genpact

Job title

Transformation Consultant – Lean Digital  (AVP/ VP Role)

Location – Gurgaon/Hyderabad

Candidate Profile


  • MBA /CA with 8+ years of experience
  • Prior solution design, consulting experience or IT domain consulting experience, Process consulting experience preferred over business/ strategy consulting
  • Global perspectives and understanding of business marketplace
  • Proven track record of driving transformation in client operations
  • Should be cognizant of Design Thinking and practical implementation of key methods/ tools
  • Intermediate knowhow of Digital technologies
  • Demonstrable client / stakeholder Management and Project Management Skills

Range of experience can be

  • Experience with F&A usage of ERP tools
  • Experience in Banking or Insurance
  • Global Exposure
  • Digital


Why does this job exist:

Running large-scale, complex operations across different clients gives us the unique access to insights that allow us to create value for our clients by improving their processes and creating meaningful business impact. With this ask for transformative, insight led thinking from clients has sharply increased. To strengthen our focus and push on a few large and mature relationships we are now setting up a central team of consultants who can bring in this additional focus.. This is a Fungible central pool of consultants who will work on different accounts from time to time hence ensuring best practices percolate across verticals.
Key roles & responsibilities

  • To bring industry knowledge, world class capabilities, innovation and cutting-edge technology to our clients
  • Partner with multi-function teams and onboard all important stakeholders to constantly enrich the engagement for  clients
  • Bring in perspectives of Design Thinking as well as Advanced Technologies – Mobility, SaaS, Cognitive Computing, Natural Language Processing, Analytics etc. to enhance the transformation opportunity for existing / new clients
  • Lead right from business diagnostic and initial opportunity assessment all the way to planning and strategy development through implementation
  • Work with the client to together nail down Business outcomes that matter, identify metrics/KPIs, envisage client business scenarios and spell out clearly the value proposition from the customer standpoint
  • Act as a true visionary for the client and help them drive large meaningful impact and long term benefits from the Genpact association. Ability to build impactful customer relationship; enhance Net Promoter Score
  • Managing auditors for Financial Audit

To apply write to  .

About Genpact:

Genpact (NYSE: G) stands forgenerating business impact.” We are a global leader in digitally-powered business process management and services.  We architect the Lean DigitalSM  enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM  that we help design, transform, and run.  The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving a few hundred strategic clients including approximately one-fifth of the Fortune Global 500, and have grown to over 70,000 people in 25 countries, with key offices in New York City.  The resulting business process and industry domain expertise, and experience running complex operations, are a unique heritage and focus that help us drive the best choices across technology, analytics, and organizational design.

Our Culture:

At Genpact, it’s all about how innovatively you accomplish your tasks and how you think out of the box to create unique and viable solutions. We welcome talent that will constantly push the boundaries for newer and better ways of doing things. The digital revolution is transforming enterprise operations and we need people who can problem-solve and adapt according to our clients’ changing needs.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For additional information, visit Follow Genpact on Twitter, Facebook, LinkedIn, and YouTube.

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