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Last Week I Booked An Uber Auto And I Was Surprised By What Happened…

I had booked an Uber auto to Central Secretariat metro station. As we crossed Shantipath (famous as the Embassy Area) we got stuck in traffic.

Last week I booked an Uber auto from my office to the Central Secretariat (CS) metro station, and during my journey a pop up came on my phone that really surprised me.

Before narrating the whole incident, I would like to state that there have been a lot of harassment cases reported against Uber/ Ola drivers, and women’s safety is a major issue.

I had an unpleasant experience with Ola a few months back

I booked a cab from Taj Palace to my residence in North Delhi. I got into the cab at 10pm and the driver dropped me at home at 11:45 pm.

Firstly the driver was drunk. Secondly he took a longer route and then he started racing with other cars. Then he intentionally stopped at a CNG pump at 11:15 pm, owing to which I had to get down at an isolated place, that too when I was in a short dress.

Anxious during the whole journey, I was on call with my brother and kept reporting to him about my whereabouts.

After that incident, I stopped using Ola and have been using Uber since then. I will not blame the company on the basis of the behaviour of a single driver, but yes the fear that instilled in me is still fresh.

Compare that with what happened when I booked an Uber

Now let me share what happened on 16th September 2022.

It had been raining in Delhi continuously for 2 days and we all know what happens to the traffic then. It comes to a standstill.

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I had booked an Uber auto to Central Secretariat metro station. As we crossed Shantipath (famous as the Embassy Area) we got stuck in traffic.

The auto didn’t move for almost 20 minutes and immediately a pop up came from Uber. It stated, “Need help? Your vehicle has been stationary for a while. Please let us know if everything is OK”. The message was followed by many options.

I was really impressed by this new update by Uber. It is a major step taken towards the safety of women.

There was a headline lately that said “Delhi is not unsafe for women!” Such measures will reassure women that they are safe while traveling in cabs.

Image source: Bold Content/ Flickr 

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About the Author

Smriti Malhotra

Smriti Malhotra is a Delhi girl and an avid dreamer. She works at the Embassy of the Republic of Congo by profession but is a writer by passion. She began writing while at school and read more...

24 Posts | 9,507 Views

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