Check out 16 Return-To-Work Programs In India For Ambitious Women Like You!
A crisis brings you clarity about what is truly important, and as an entrepreneur in the food business at The Baker's Dozen, our moral responsibility was to our customers for a safe product.
A crisis brings you clarity about what is truly important, and as an entrepreneur in the food business at The Baker’s Dozen, our moral responsibility was to our customers for a safe product.
The current pandemic situation is an extraordinary time for everyone and for every individual. We are all experiencing situations at work and home which we hadn’t planned for or haven’t dealt with earlier in life. At times, I feel as if I am living in a movie; very unreal with lots on highs and lows. Yet it’s a real situation, and we need to address it head-on and be supportive to each other as much as we can.
To give you some background, I come from a family of freedom fighters. I grew up listening to real-life stories from my Biji (maternal great grand-mother) and Nana of how the entire country had united during the freedom struggle; whether it was 5-year-old child distributing pamphlets or a young man following leaders like Mahatma Gandhi, Sardar Vallabhbhai Patel or Bhagat Singh. Women, young and old were on their toes to sew khadi at home to make sure everyone wore desi as part of the Swadeshi Movement. I found these stories very inspiring as a child. The people of that generation experienced a time of struggle and did their share of duty towards the nation. They developed a value set that was unique to them. I always wondered if we would ever be lucky to serve our nation like that and do something worth being proud of for our nation.
When COVID-19 started hitting India, we at The Baker’s Dozen considered shutting our factory to ensure everyone was safe, and took a 2-day shut down around the Janta Curfew day.
We soon got calls from our customers in Mumbai, Bangalore, and Delhi to know if we will be supplying the next set of orders, and could we provide contactless delivery?
They needed food, and I started thinking that if today Indians like us who provide daily essentials would stop producing, we may have a bigger problem on our hands than even COVID 19. We realized that it was our moral responsibility to be able to provide fellow Indians with their basic food requirement. Finally, the chance had come where we could serve our nation similar to how our forefathers had, during the freedom struggle.
We’re operating at a 50% lower capacity, but our entire staff is showing up every day to serve you – our customers and our country.
I feel our moral responsibility lies in 3 areas.
We at The Baker’s Dozen consider it to be our moral responsibility to be able to supply daily essentials at this difficult time that our country is going through. Even with limited manpower and lockdown restraints, we are ensuring a consistent supply of bread as much as possible.
Our priority was first to ensure the utmost hygiene and safety procedures at our manufacturing set up and at our stores, for our staff and their health.
We have ensured that the staff we have at the manufacturing facility have no travel history in the 3 weeks prior to lockdown or interactions with people with one. This means we are working with a lower staff strength than usual. We provide them with transport to ensure they don’t use any form of public transport. Our staff is also working while keeping a safe distance. We monitor their temperatures and our personnel hygiene protocols are very stringent.
Even before the lockdown or Janta curfew was put into action, considering the safety of our store staff and delivery staff, we had started the process of contactless delivery. This meant pre-paid orders, delivery at the entrance of complex or if it’s door-step delivery, then maintaining a safe distance. Our delivery boys are trained to sanitize their hands frequently and use masks. At stores, we have similar sanitation processes as in our factory for personnel hygiene and sanitization of work counters, doors knobs, etc.
We have always believed in a product that is hygienic, healthy, natural. Every employee at The Bakers Dozen believes in this.. The sanitation process of our equipment and facility is very stringent, to ensure that the product has the highest hygiene standard.
Training our staff to be extra cautious and washing their hands even more frequently at this time wasn’t a separate, new task at all… simply because we are already so used to following the highest standards of maintaining health and hygiene.
We have only a select few people who are allowed to touch the product post-baking until it’s been packed in the inert atmosphere in the special barrier packaging film that we use. The staff that is in contact maintains hygienic protocols of covering their arms and hands, sanitization of work surfaces the product is on, wearing marks, etc.
During this period, every company is coming up with efficient ways of working due to a lack of manpower. Our delivery mechanisms on the sales-end are becoming more efficient by doing bulk deliveries in areas or complexes.
Such practices bring about a lot of operational efficiency for the brand and the customer. It is our job to ensure we can follow such practices post COVID too. We need to spend time and resources on developing customer awareness in the arising need for simplifying lifestyle choices and streamlining our lives.
All hygiene processes that have been developed or created during this period must be followed with the same diligence post-COVID too. This problem is not going to disappear so easily and there is always a possibility of resurgence. We must ensure the safety of staff hygiene of the product is never compromised.
As I have learned in these past eight weeks, a crisis brings you clarity about what is truly important. Though we have been through a whirlwind, some things are clearer to me than ever before. We are also ensuring that even post COVID when sales start to pick up we still control pricing and don’t do unreasonable hikes and make the products available at regular rates to the customers.
And finally, I am thankful that we are guided by such a thoughtful and supportive team of employees and associates who have proven to be the very best through all of their efforts, advice and have stood by every decision made by us. Throughout this harrowing experience, I have been inspired by all of you. Even in the worst of circumstances, I’ve seen the very best of us.
There is undoubtedly more uncertainty and tough decisions ahead of us for the upcoming days. And we will tackle them as a team, with a wide range of voices and perspectives that will make us stronger.
First published here.
Image source: Facebook
A master of many trades, Aditi has trained as a psychologist, HR expert, and a baker! In short, an impressive concoction of skill sets drives The Baker’s Dozen, an establishment of artisanal bread without read more...
Women's Web is an open platform that publishes a diversity of views, individual posts do not necessarily represent the platform's views and opinions at all times.
Stay updated with our Weekly Newsletter or Daily Summary - or both!
Children should be taught to aspire to be successful, but success doesn't have to mean an IIT admission only!
Imagine studying for 2 or 3 or 4 or 5 whole years for the JEE exam only to find out that there’s only a very, very slim chance of getting into an IIT. It is a fact widely acknowledged that the IIT-JEE is one of the toughest exams not just in India but in the whole world. Apart from IITs, the NITs and IIITs of India also accept the JEE scores for admission. There are said to be a total of 23 IITs, 31 NITs and 25 IIITs across the country.
Now, let’s first get a few facts about the IITs right. First, according to the NIRF rankings of 2023, only 17 IITs rank in the top 50 engineering colleges of India and only a few (around 5) IITs are in the list of the world’s top 100 engineering colleges. Second, the dropout rate of IIT-qualifying students stands at least at 20%, with reasons being cited ranging from academic pressure and unmanageable workload to caste discrimination and high levels of competition within the IIT.
So, it’s quite clear that the journey of making it through IIT is as challenging as the journey of getting into an IIT. Third and most important of all, the acceptance rate or the odds of getting into an IIT are below 3% which is a lot lower than the acceptance rate of highly and very highly ranked US universities. Four, getting into an IIT of one’s choice doesn’t mean one will also get into a branch of one’s preference at that IIT.
Dr Nalini Parthasarathi, 79, based in Puducherry has dedicated 30 years of her life caring for people suffering from hemophilia.
It is amazing when a person turns personal adversity into a calling, and extends empathy to make a significant impact in the lives of other people. This has been the life’s journey of Dr Nalini Parthasarathi.
April 17 is World Hemophilia Day. Dr Nalini Parthasarathi, 79, based in Puducherry has dedicated 30 years of her life caring for people suffering from hemophilia. She was honoured with the Padma Shri in 2023.
Hemophilia is a condition where one or more clotting factor is absent leading to bleeding. Severe cases can be life-threatening.
Please enter your email address